Refund and Returns Policy

Effective Date: October 10, 2024

At Luxe Shimmer Gems, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as follows:

Return Period:
You have 30 days from the date of delivery to return your item for a full refund or exchange.

Conditions for Returns:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

How to Initiate a Return:
To initiate a return, please contact our customer service at [insert email address] with your order number and the reason for your return. We will provide you with instructions on how to return your item.

Refund Process:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.